Melt-it Wallet has the folllowing currencies:
Melt-it Cash: Has an expiry of 1 year from date of credit
Gift Card Balance transferred to Melt-it Wallet: Expiry date of Melt-it wallet balance will remain same as Gift Card expiry date
Melt-it Rewards: Have expiry of 2 to 12 months (depending on source of reward points) from the date it is credited
Melt-it Wallet balance can be used with other payment modes to place the order.
Melt-it Wallet balance can’t be used outside. It can only be used on Melt-it site/app to purchase products.
The refund amount would be credited to Melt-it Wallet.
If you are uncomfortable making online payment, please use our Cash on Delivery (COD) facility.
This facility allows you to pay your invoice amount in cash at the time of delivery at your doorstep. Kindly select Cash on Delivery at the payment page.
Kindly note:
- You can only make COD payments in Indian Rupees. Currently, we do not accept foreign currency or demand drafts
- Due to the limitations of our courier partners, COD is not yet available for all pincodes in India. On the product page, kindly check your pincode under ‘Delivery Options’ if the COD facility is available for your delivery address
- The COD facility is only available for orders above INR 499
The 3D Secure password is an additional password that you will be asked to enter after entering your card details on the payment page.
You will be redirected to your individual bank’s page where you’ll have to enter the Verified by Visa password for Visa cards or SecureCode password for MasterCard cards. Your card-issuing bank will give this password to you and you should have this password prior to shopping on Melt-it cosmetics.
Note: 3-D secure password has been made mandatory by the Reserve Bank of India to ensure safer online shopping. This will add an additional layer of security and thus, prevent misuse of a lost or stolen card, as the user will be unable to proceed unless they enter the password associated with your card, created by yourself and known only to you.
What steps does Melt-it take to prevent card fraud?
Our trusted online payment partners monitor transactions continuously for suspicious activity and flag potentially fraudulent transactions for manual verification by our team:
- When our team is unable to rule out the possibility of fraud categorically, the transaction is kept on hold, and the customer is requested to provide identity documents.
- The ID documents help us ensure that the purchases were indeed made by a genuine card holder.